How do I play?
This site allows you to play your favorite multiplayer games for money. You must have XBOX, XBOX games, and an XBOX live account to use this site. (At this time we offer Halo 2 and 3 multiplayer online war games.) If you don't you can purchase all these items through the site while signing up, and play as soon as they arrive.
What is the quickest & easiest way to get to get my game winnings?
To get paid, simply login to your account and click the "Payout" button. This transfers the funds to your bank account via Paypal. You do not need to have a Paypal account in advance.
I forgot my account or password. How do I retrieve them?
Click on the retrieve password link and enter the email address associated with your account. Your account info will be resent immediately.
What browsers does your site support?
The Gspot site supports Internet Explorer 6.0+, Firefox 1.5+ and Safari 1.2+ If you are using a non-listed browser, please immediately download and install one of the supported browsers to play.
How do you assure my money is safe?
We completely protect your money in two ways: 1) we do not store your credit card information. We pass it directly to our bank merchant account, and they store it for us on their secure servers. No one at Gspot has access to your card information. Only transactions that you authorize can be placed, and funds can only Gspot; 2) When you store funds in your Gspot account, you are the only person who can view the balance. Further, the funds can only be withdrawn to the bank account associated with your account email address.
Is your site secure?
Yes, we use industry standard 128 bit encryption for the transmittal of all personal and credit card information.
How long do payouts take to process?
After you click the Payout button, it typically takes 3-5 business days for the funds to arrive in your account.
What fees do you charge?
Our fee system is straightforward. You pay your signup fee of $20. This gives you complete access to the site for a year. Your membership will automatically renew at $10 per year unless you cancel. The only other fee is the 10% cut we charge to each purse. This runs our site. There are no other fees.
How do I cancel my membership?
Please send an email to email@example.com with the subject line "Please Cancel My Account". Please include your membership name and the date you want your account canceled. Your credit card information will be permanently deleted.
How do I get technical support?
First, please check our technical support FAQ. We have answered most common questions there. If you still need help, please email us at firstname.lastname@example.org, or contact us via our 24/7 tollfree number (888) 619-5794.
What are benefits of different membership types?
At Gspot, you can sign up for free now and start playing. As you get better and start winning games, you can upgrade your membership and start playing for money.
As a free trial member, you get complete access to the site for 30 days. You can play all games, but not for money. Your trial account can be upgraded at any time.
Site members play for money. For $20 (year one) and $10 per year renewal, site members play for money, have all there gaming success and history stored on the site, and automatically advance in rank as they win. Site members can participate in tournaments with others at this member level. The top ten finishers in the site member's tournaments (for each game) get to play in the professional finals.
Only League professionals ($20 upgrade fee, then $25 / year renewal) can enter special tournaments. You must be a site member first, and play a minimum of 25 games before you can upgrade to League Professional. Professionals automatically get to play in the finals each year. Professionals get discounts when entering playoff tournaments. For example Professionals get free entry into yearly playoff tournaments.